First make a note of what it is you want.
Before calling it's a good idea to make a note of the product name and product number that you are interested in. If you have an idea of your foot size and width that will also be a great help. If not, we will do our best to help determine your foot size. Also have a think about any specific foot problems you have. Such details will help us determine whether or not the footwear you are interested in is right for you and if necessary offer alternatives.
Give us a call.
Make sure you call us during our usual working hours. We will be happy to listen to your request and offer advise about your footwear needs. We will ask if you have any specific foot problems or if the footwear is for a particular need.
Note: If we don't pick up please leave a brief message with your name and contact number. We will endeavour to return your call within a reasonable timeframe. If for some reason you don't hear back from us within 24 hours, please try phoning again.
Shoe size and width measurement.
We will ask you your shoe size and width and advise you of the product features.
We will confirm whether or not the product is in stock with the required size, colour and width.
Once we know the required product is in stock, you will be asked to send an e mail requesting the product discussed and stating your delivery address. Note we don't publish our email address on the website as doing so causes problems with spam mail.
InvoiceAn invoice is then forwarded to the customer which can be payed online.
DeliveryOnce payment is confirmed we then courier the product to the customer’s delivery address.